Try an email.
This is how an assistant would handle info@musegr.com, inside the Gmail you already use. It sorts every email, writes replies for you to review, keeps one list of open inquiries, follows up when things go quiet, and sends you a summary each morning. It never books, cancels, or talks about money without you.
Pick an example below and watch where it goes. The emails and names are made up to show how it works.
Pick an email
What happened
What you told us
For info@musegr.com, you asked for three things: an organized inbox, no email missed because the inbox is full, and faster replies. Your first questionnaire (challenges, what to delegate, autonomy, warm tone, Gmail / Skedda / Square / Squarespace) shaped every rule on this page. We will not ask those again.
| You said | So the assistant |
|---|---|
| Back-and-forth with clients | Answers the usual questions in one email, not three. |
| Not always able to respond quickly | Sends website inquiries an instant, friendly acknowledgement. Every other email gets a ready-to-send draft. |
| Closing the deal | Writes a follow-up draft when a conversation goes quiet, so interested people are not forgotten. |
| Delegate answering, organizing, and to-dos | Sorts, drafts, and tracks. You review and send. |
| Routine work automatic, ask about unusual requests | Sorts and drafts on its own. Anything unusual is flagged for you. |
| Offer times, but approve bookings | Points rental customers to musegr.skedda.com/booking, where they already pick a time and pay. It never books anything itself, and tours and artist meetings wait for your reply. |
| Warm and friendly | Writes every draft in that voice, using only information you approved. |
Each morning, one email
Everything that needs you, in the order it needs you.
Needs you 2
- Dana WhitfieldWants to move a Saturday booking
- Morgan ReyesQuestion about a deposit on an invoice
New inquiries 3
- Jordan LeeRental, ~40 guests, a Saturday in March
- Priya ShahGallery tour, instant reply sent
- Ari MendesArtist, portfolio for a future show
Drafts waiting to be sent 3
Follow-ups due today 0
- Nothing has gone quiet yet.
Tours or bookings waiting on a decision 1
- Dana WhitfieldMove to the following Saturday?
New Skedda bookings 1
- Robin HaleSaturday, Nov 21, paid online
An example. The names are made up.
One list of everything open
Every email that needs something becomes a row in a shared Google Sheet called Inquiries. Several emails in one conversation stay on one row. It is also the record of everything the assistant did.
| Customer | Type | What they want | Next step | Owner | Due | Stage |
|---|
An example. The names are made up. In your Sheet, the Email column links to the Gmail thread.
- New
- Waiting on customer
- Tour or booking pending
- Won or Lost
What always comes to you
These are labeled Needs you, sit at the top of the morning summary, and get no reply beyond the website acknowledgement.
It never replies on its own to
- Complaints or unhappy customers
- Billing or payment questions
- Cancellations or rescheduling
- Unusual requests
- Important clients, from a list you give us
And it never
- Books, cancels, or changes anything in Skedda or your calendar
- Changes an invoice, issues a refund, or discusses payment terms in Square
- Sends anything except the approved website acknowledgement without you pressing Send
Your Muse GR Guide
The assistant only uses information you approved. Before we build, we draft a one-page guide from your website and you correct it. You can update it any time, and drafts follow the latest version.
- The Leonard Street space: capacity, layout, and what it is good for
- Rental pricing or price ranges, deposits, and what is included
- Hours, and how and when tours happen
- How artists should reach out, and what happens next
- Links to share: rental page, musegr.skedda.com/booking, gallery, events
- Anything the assistant should never say
How we roll it out
Nothing goes live until you have watched it work on your own email for a week.
- 1
Discovery
One short session
We review 10 to 20 real emails together, finish your Muse GR Guide, and agree on labels and the important-client list. We also measure how quickly you reply today, so we can show the change.
- 2
Watch mode
About a week
The assistant sorts and drafts but sends nothing. You tell us which drafts were good and which were not.
- 3
Live
Ongoing
The website acknowledgement turns on. Drafts, the Inquiries Sheet, follow-ups, and the morning summary run every day.
How we will know it works
We report these after watch mode and again after the first month.
| What | How we measure it |
|---|---|
| Nothing missed | Every inquiry in the test set appears on the Inquiries Sheet with a next step. |
| Faster first reply | Website inquiries are acknowledged within minutes. Your first personal reply is compared to the baseline from discovery. |
| Organized inbox | Correct label on at least 9 out of 10 reviewed emails. |
| Fewer lost leads | Count of conversations followed up instead of going quiet. |
| Safe | Zero bookings, cancellations, or money messages sent without you. |
Later, only if you want it
We add these once Phase 1 is working well.
Phase 2: Tours and scheduling
- Drafts suggest 2 or 3 open tour or artist-meeting times from your calendar.
- After the customer picks a time and you confirm, the appointment goes on your calendar.
Phase 3: Your other tools
- Skedda: check your open times, so rental drafts can mention a few dates that are actually free. Read-only.
- Square: show invoice status next to a billing question, if billing emails are frequent enough to be worth it.
- A dashboard: only if the Inquiries Sheet becomes too small for how you work.
Privacy, safety, and cost
- The assistant runs inside Muse GR’s own Google account. Your email stays in your account and is not copied to a 360 Web server.
- Email text is processed by Google’s Gemini on a paid plan. On the paid plan, Google does not use your content to improve its products.
- Emails are treated as information, never as instructions. A message that says “ignore your rules” cannot change what the assistant is allowed to do.
- No payment details are stored.
- You can turn the assistant off at any time from the Inquiries Sheet menu.
- Setup: Phase 1 is scoped and priced after discovery.
- Running cost: expected to be a few dollars a month for the AI service at your email volume.
- Hosting: none in Phase 1. There is no separate bill.
- New apps to learn: none. You keep Gmail, Skedda, Square, and Squarespace exactly as they are.
What we need next
Your first answers for info@musegr.com are already on file. We are not re-asking challenges, delegation, types, autonomy, booking rules, tone, escalation, or tools. Only what is still missing for setup.
Already on file
- Inbox: info@musegr.com · Stephen and Taylor both read it
- Success: organized inbox, nothing missed because it is full, faster replies
- Do: answer, organize, emails → to-dos · routine automatic · warm and friendly
- Bookings: offer times / musegr.skedda.com/booking, you approve · escalate complaints, billing, cancel/reschedule, unusual, important clients
- Keep: Gmail, Skedda, Square, Squarespace